644bd Privacy Policy

1 Scope of Data Collection

When you register and use the 644bd platform, we may collect various types of information. This information is used to provide our services, ensure security, and improve your experience.

1.1 Personally Identifiable Information

During the registration process, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID card or passport number (for verification purposes)

1.2 Financial Information

To process deposits and withdrawals, we handle the following financial information:

• Mobile banking account numbers (bKash, Nagad, Rocket)
• Bank account details (for bank transfers)
• Transaction history and amounts

1.3 Technical Information

The following technical information may be collected automatically while you use our services:

• IP address and geographic location
• Browser type, version, and operating system
• Device identifier
• Login time, logout time, and session information
• Page views, click patterns, and navigation paths

2 Methods of Data Collection

644bd collects user information through various methods. You have the right to be aware of these methods.

2.1 Information Provided Directly

Information you provide directly to us includes completing registration forms, submitting identity verification documents, contacting the support team, and providing payment information.

2.2 Automatic Collection

When you visit our website, certain information is collected automatically through cookies, web beacons, and similar technologies. This information is used to improve the site's performance.

2.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, information may sometimes be verified from trusted third-party sources.

3 Purpose of Data Use

644bd uses your information only for specific and legitimate purposes. We never sell your information. The main purposes for which data is used are described in detail below.

3.1 Account Management

Your personal information is used to create and maintain your account, verify your identity, and ensure the security of your account.

3.2 Financial Transaction Processing

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to maintain records of transactions.

3.3 Customer Support

Your contact information is used to resolve your questions and complaints through 24/7 live chat support in Bengali and via email.

3.4 Security and Fraud Prevention

Technical information is used to prevent account hacking, fraud, and money laundering. This is done in the interest of all users.

3.5 Responsible Gaming

Gaming information may be used to monitor play patterns, promote responsible gaming, and provide support when needed.

3.6 Service Improvement

Usage data is analyzed to improve the platform's performance and usability.

4 Data Storage and Security

Protecting your personal information is our highest priority. 644bd keeps your information secure using multiple layers of security measures.

4.1 Technical Security Measures

• SSL Encryption: All data transmissions are secured through SSL (Secure Socket Layer) encryption.
• Encrypted Storage: Sensitive information is stored in encrypted form.
• Firewall Protection: Robust firewalls are used to prevent unauthorized access.
• Two-Factor Authentication: Two-step verification is provided for additional account security.

4.2 Organizational Security Measures

• Only authorized personnel can access personal information.
• All staff receive regular data protection training.
• A minimum-necessity principle is followed when accessing data.

5 Sharing Data with Third Parties

644bd never sells or rents your personal information. However, information may be shared with trusted third parties in specific circumstances.

5.1 Service Providers

Only the necessary information is shared with providers of payment processing (bKash, Nagad, Rocket), technology services, and other required services. All such partners operate under strict confidentiality agreements.

5.2 Legal Obligations

Relevant information may be provided in response to court orders, lawful requests from law enforcement agencies, or other legal obligations.

5.3 Anti-Money Laundering

Information may be provided to relevant authorities where necessary to comply with international anti-money laundering (AML) regulations.

5.4 Business Transfers

User information may be transferred in the event of a business merger or acquisition. You will be notified in advance in such circumstances.

6 Cookies and Tracking Technologies

644bd uses cookies and similar technologies to keep the website running properly.

6.1 Types of Cookies

• Essential Cookies: Used to maintain login status and ensure the core functionality of the site.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to analyze site usage patterns and improve services.

6.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may limit some functionality of the site.

7 User Rights

As a user of the 644bd platform, you have the following rights regarding your information.

7.1 Right of Access

You have the right to know what information we hold about you. You can request a copy of this information by contacting us at [email protected] or through live chat on the site.

7.2 Right to Rectification

You have the right to request correction of any inaccuracies or incomplete details in your information. You can update some information directly in your account settings.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, we may be required to retain information needed for legal obligations and dispute resolution.

7.4 Right to Object to Processing

You have the right to object to your information being used for marketing purposes. We will take appropriate action upon receiving such a request.

7.5 How to Exercise Your Rights

To exercise any right, email us at [email protected] or contact us through live chat on the site. We will process your request as promptly as possible.

8 Privacy of Minors

644bd provides services only to those aged 21 or above. We do not knowingly collect any information from minors.

An age verification process is followed at the time of registration. If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account.

If you are aware that a minor has registered, please notify us at [email protected].

9 Data Retention Period

We retain your information only for as long as necessary.

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: After an account is closed, information may be retained for the period required to fulfill legal obligations.
• Transaction Records: Records of financial transactions are retained for the period specified under applicable law.
• Technical Logs: System logs and security logs are retained for a limited period.

After the retention period ends, information is securely deleted or anonymized.

10 Changes to the Policy

644bd reserves the right to update this Privacy Policy from time to time. For any significant changes:

• You will be notified at your registered email address.
• A notice will be displayed on the website.
• The "Last Updated" date at the top of the page will be changed.

Continuing to use the site after any changes means you have accepted the new policy. You are advised to review this policy regularly.

11 Contact Us

If you have any questions, concerns, or requests regarding the privacy policy, please contact us.